Refund and Return Policy
We take a lot of pride in hand-pouring each and every one of our candles in store, every day. Our candles are made using natural soy wax, pure fragrance oils, and cotton paper wicks, resulting in a candle that is cleaning-burning, true-to-scent, and long-lasting.
If your candle (or other scented product) doesn't burn exactly the way you think a candle should perform, please contact us at email@example.com or (815) 600-2452 so we can make it right! Please contact us before proceeding with the below.
We will exchange any merchandise in its original condition within 30 days of purchase along with a copy of your original invoice.
List the items you want to exchange on your invoice and send the items back to:
Attn: Returns Department
27075 Littlefield Dr,
Valencia, CA 91354
You are responsible for return shipping costs (unless the product is damaged or defective). Your original payment method will be charged or credited when the return/exchange is processed.