California Handcrafted 30-Day Candle Warranty
At California Handcrafted, we take pride in the quality of our all-natural soy wax candles and stand behind every product we make. We believe in providing a candle experience that meets your highest expectations. If for any reason you’re not completely satisfied with your purchase, we’re here to help.
Our 30-Day Warranty Covers:
- Defective Items: If your candle arrives damaged or shows signs of a manufacturing defect, we’ll replace it at no extra cost to you.
- Scent Issues: If the fragrance of your candle doesn’t meet the description on our website, let us know. We’ll work with you to find a scent you’ll enjoy.
- Burn Issues: Our candles are crafted for a clean, even burn. If you’re experiencing tunneling, excessive soot, or uneven burning within 30 days of your purchase, we’ll replace it with a new one.
How to Make a Claim:
To make a warranty claim, simply contact us within 30 days of receiving your candle with the following details:
- Your order number
- A brief description of the issue
- Photos showing any damage or burn issues (if applicable)
Once we receive your claim, we’ll process it as quickly as possible to ensure you can enjoy your California Handcrafted candle.
We’re here to make things right so you can enjoy the warmth and ambiance of a quality candle made just for you.